unable to open files in ansys

- August 13, 2018 at 7:44 am
  
  KumarVaibhav
  Subscriber
  
  I am unable to open any of my ansys files which i saved and archieved.I remember i played with the tools in project bench and i fiddled the file directory locations.Can someone tell me aht should i do to recover them back?
- August 13, 2018 at 9:17 am
  
  KumarVaibhav
  Subscriber
  
  can someone answer pls?
- August 13, 2018 at 9:53 am
  
  Rob
  Ansys Employee
  
  When you say you fiddled with the folder locations, what did you do with them? Which solver are you using?
- August 13, 2018 at 10:34 am
  
  KumarVaibhav
  Subscriber
  
  i was using explicit dynamics.Fiddling as in i using the tools options in Ansys went to project management and then fiddle with the permanant and temporary file locations i think i saved the former to D drive and latter to E.I even changed the desktops name while the solver was on.but not only this file but all files i had earlier with me,they are also not opening.I had wbpj and wbpz files they are also not opening.Any urgent solution?Pls specify
- August 13, 2018 at 10:57 am
  
  KumarVaibhav
  Subscriber
  
  rwool?is there any way out?
- August 13, 2018 at 3:17 pm
  
  Rob
  Ansys Employee
  
  OK, changing the save destinations shouldn't cause a problem. The wbpz file should extract (open the archive). If it doesn't check the path you saved (or are saving to) to make sure you have write permissions, and that there are no command or odd characters in the path.
  
  Can you post the error messages that you're seeing?
- August 14, 2018 at 5:34 am
  
  KumarVaibhav
  Subscriber
  
  what does write permissions mean,please explain? I use academic version 16 with shared license by institute.Do i nee to reinstall ansys?I also changed the desktops name?Pls see attachment
- August 14, 2018 at 8:40 am
  
  KumarVaibhav
  Subscriber
  
  can somebody answer?Why my geometry says UNABLE TO EDIT MODELLER .hOW TO FIX?i reinstalled the software still it says the same.If anybody can explain in details only then say otherwise just for formality pls dont explain just to write partial things?I have attached the screenshot in my thread pls see and tell me it can be faced by others too
  
  I
- August 14, 2018 at 9:21 am
  
  Rob
  Ansys Employee
  
  Hi Kumar. This is a community forum, we (ANSYS staff & others) aren't on all the time so please be patient.
  
  Write permissions, simply is whether you are allows to save files to that location. Depending on who owns the machine certain folders are typically locked: this can include the default folders that ANSYS Workbench usually writes to.
  
  Looking at the screen shots the software can see the licence (otherwise there would be nothing in the Analysis Systems & Components tree) and in the first case the solver looks to have run & completed successfully (green ticks).
  
  If you reboot the computer can you open a geometry component, right click and try to edit? Also please upload the archive, ANSYS staff can't check this, but other community members can.
  
  I would also recommend checking with your course colleagues to see if they're having problems: it could be caused by your IT system and that isn't something we can fix.
- August 15, 2018 at 10:40 am
  
  peteroznewman
  Subscriber
  
  Hi Kumar,
  
  It looks like you may be using Windows 10 as the OS on the computer.
  ANSYS 16.2 is not supported on Windows 10.
  That is not to say it won't work, only that it was never tested.
  What was tested was Windows 7 and 8.1 so if you use those,
  there is less probability of having a problem.
  
  Don't fiddle with files installed by ANSYS. Just don't.
  I recommend uninstalling ANSYS and reinstalling to clean up.
  After you uninstall, use Windows Explorer to go to %AppData% and delete the Ansys folder from Roaming, then go up one level and down into the Local folder and delete the Ansys folder from there, then go to C:Program Files and delete the Ansys folder from there.
  
  Regards,
  Peter
- August 16, 2018 at 6:35 am
  
  KumarVaibhav
  Subscriber
  
  actually i did reinstall peter but it still malfunctions.The DM is unable to open for any fresh project and also no zip file is also opening.
- August 16, 2018 at 7:26 am
  
  DrAmine
  Ansys Employee
  
  Hi Kumar,
  
  Can you summarize the actual status? Which version have you installed? On which OS?
- August 16, 2018 at 9:19 am
  
  KumarVaibhav
  Subscriber
  
  YES I AM USING 16.0 ACADEMIC VERSION MADE AVAILABLE TO ME BY MY INSTITUTE SHARED LICENSE SERVER BASED ON WINDOWS 10 WITH 32 GB RAM 1 TB HD AND 250 SSD WITH GRAPHICS CARD P5000 WORKSTATION.
  
  ACTUALLY I WAS SOLVING AN EXPLICIT DYNAMIC CASE SCHEDULED TO SOLVE WITHIN 80 HRS BUT UNFORTUNATELY I JUST CHANGED MY COMPUTER NAME AND THEN THE PERMANENT AND TEMP FILE LOCATIONS.THEREAFETR I AM UNABLE TO OPEN ANY SAVED FILE NOR I AM ABLE TO MODEL ANY NEW SIMULATION OPENING DM OR IMPORTING GEOMETRY
- August 16, 2018 at 3:46 pm
  
  Rob
  Ansys Employee
  
  Can you change the computer name back? You may have scrambled the licence system or links into your network.
- August 18, 2018 at 2:23 pm
  
  KumarVaibhav
  Subscriber
  
  yes i did and it restored the license
- August 18, 2018 at 2:34 pm
  
  Karthik Remella
  Administrator
  
  Hello Kumar,
  
  So, are you still seeing this issue at your end? Does changing the computer name help?
  
  Thank you.
  
  Best Regards,
  
  Karthik
- April 22, 2020 at 10:55 am
  
  alpha198
  Subscriber
  
  Disable antivirus, i have tried and tested it, Antivus blocks the geometry editor

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