Resort Overview
The new Grand Palladium Costa Mujeres Resort & Spa is a bright and stylish 5-star beachfront hotel located in a privileged spot of Mexican Caribbean, Costa Mujeres beach, about 30 min away from the town of Cancún and its international airport. The Grand Palladium Costa Mujeres Resort & Spa, built ensuring the minimum environmental impact and the protection of the native species, stands apart for its architectonical modern design and the top-quality services offered, elevating the “all inclusive” concept to a new luxury level.
Guests of the resorts will discover the true spirit of Mexico, from its paradisiac white sandy beaches and crystal clear waters to its wonderful nearby ancient Mayan civilization vestiges. Surrounded by a virgin area full of mangroves, wild fauna and flora, in Grand Palladium Costa Mujeres Resort & Spa you can enjoy a deep contact with nature and an atmosphere of exclusive peace and tranquillity. A wide variety of high quality gastronomy offer, leisure and shopping areas as well as a vibrant nightlife scene will be also part of the experience.
The hotel has 592 luxury rooms with balcony or terrace, hydro massages and stunning views. Guests can enjoy a wide number of top services like 5 swimming pools, spa, gym, kids club and many premium features such as direct access to the swim-up pools of some suites. A modern amphitheatre with 360 grades scenario visibility, a Beach club with amazing views, a convention centre and impressive sportive installations are only some of the 5-star benefits.
Location: Costa Mujeres
Hotel Advisories
- The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- In order to attend the Chic Cabaret Show there is an additional fee: $135 per person/per show
Hotel Policies
- Check In: 3:00 PM
- Check Out: 12:00 PM
General Policies:
Check-in Policy – Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy – Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy – This hotel cannot guarantee a spring-break-free environment.
Transfer Policy – A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information – Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Transportation
- Cancun International Airport (CUN): 18 miles
Resort Amenities
- 24-hour front desk
- 24-hour room service
- Bell staff/porter
- Children programs
- Concierge desk
- Laundry/Valet service†
- Pool
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Water sports†
Wedding Packages
Rooms
Junior Suite Gardenview/Lagoonview
Bedding: 1 King-size or 2 double beds.
Specific bedding types can not be guaranteed.
Occupancy Limits: 3 adults, 2 children, 4 total
- Balcony/Lanai/Terrace
- Bathroom amenities
- Bathtub/shower combination
- Cable television
- King bed
Loft Suite
Bedding: 1 King-size or 2 double beds.
Specific bedding types can not be guaranteed.
Occupancy Limits: 3 adults, 2 children, 4 total
- Balcony/Lanai/Terrace
- Bathroom amenities
- Bathtub/shower combination
- Cable television
- King bed
- Minibar
Family Selection Junior Suite Beachside
- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Coffee/Tea maker
- Hairdryer
- Safe
- TV
Family Selection Loft Suite
Bedding: 1 King-size or 2 double beds.
Specific bedding types can not be guaranteed.
Occupancy: 3 adults, 2 children, 4 total
- Balcony/Lanai/Terrace
- Bathrobe
- Bathroom amenities
- Coffee/Tea maker
- Hairdryer
- Safe
- TV
Connecting Suite
- Balcony/Lanai/Terrace
- Bathroom amenities
- Bathtub
- Cable television
- Double beds
- King bed
- Sofa bed
Junior suite pool side
- Bathroom amenities
- Bathtub
- Cable television
- Double beds
- King bed
- Sofa bed
Junior Suite Beachside
Bedding: king size bed or two double beds
Room Requests are not guaranteed. They are based on availability upon check-in.
Occupancy Limits – 3 adults, 2 children, 4 total.
- Balcony/Lanai/Terrace
- Bathroom amenities
- Bathtub
- Cable television
- Double beds
- King bed
- Sofa bed
- Wireless internet connection
Family Selection Loft Suite Jacuzzi Terrace
Family Selection Loft Suite Jacuzzi Terrace Panoramic oceanview
Bedding: 1 king size bed, Double bed and Sofa bed.
Occupancy Limits – 3 adults, 3 children, 4 total.
- Bathroom amenities
- Bathtub
- Cable television
- Coffee/Tea maker
- Double beds
- King bed
- Safe
- Sofa bed
- Wireless internet connection
Family Selection Junior Suite Beachside Ocean View
Bedding – 1 king size bed, Double bed and Sofa bed.
Occupancy Limits – 3 adults, 2 children, 4 total.
- Bathroom amenities
- Bathtub
- Cable television
- Coffee/Tea maker
- Double beds
- King bed
- Safe
- Sofa bed
- Wireless internet connection
Family Selection Junior Suite B/F Panoramic OV
Occupancy Limits – 3 adults, 2 children, 4 total.
- Bathroom amenities
- Bathtub
- Color television
- Double beds
- King bed
- Safe
- Wireless internet connection
Junior Suite Garden Lagoon Single
Bedding – 1 king size bed, Double bed and Sofa bed.
Occupancy Limits – 3 adults, 2 children, 4 total
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Cable television
- King bed
- Safe
- Wireless internet connection
Family Selection Junior Suite Beachside Panoramic Ocean Front
Occupancy Limits – 3 adults, 2 children, 4 total.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Cable television
- King bed
- Safe
- Wireless internet connection
Junior Suite Poolside Ocean View
- Air conditioning
- Balcony/Lanai/Terrace
- Coffee/Tea maker
- Safe
- Widescreen TV
- Wireless internet connection
Activities
- Children’s pool
- Children’s program
Clubs for babies, kids and teenagers - Direct access to a beach
- Fitness center on-site
- Motorized Water Sports†
- Non-Motorized Water Sports
Including stand up paddleboard - Pool
4 pools, including one for children. - Spa†
Zentropia Palladium Wellness & Spa offers you a luxury spa and wellness centre where all kinds of treatments are available, including water slides, whirlpools, an ice cabin, a dry and moist sauna, a foot bath with stones and a sensation shower. - Tennis court†
Rafa Nadal Tennis Centre is onsite at Grand Palladium Costa Mujeres. You can benefit from:- 8 illuminated clay tennis courts.
- 1 soccer field for teams of 7.
- 1 paddle tennis court.
- Bar-cafeteria with TVs to watch tennis among other sports.
- Gym for warm-ups, stretching and basic workouts.
- Exclusive exposition of Rafa Nadal objects and garments.
- Merchandising store with premium products and stringing service available.
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